Claudio Rieder

Claudio Rieder replied to the topic No answer from Customer Care in the forum General Discussion 3 years, 2 months ago

Hi Craig

Today I got an answer to my request, so the problem is solved.

Kind Regards
Claudio

Claudio Rieder replied to the topic No answer from Customer Care in the forum General Discussion 3 years, 2 months ago

Hi Craig
I made a request eight days ago because two items I ordered arrived defective. I received a confirmation email and a ticket was created. However, the ticket has not yet been assigned to anyone and I have not received a reply. As I said, it was eight days ago… The ticket number is #158082.

Thanks Claudio

Claudio Rieder replied to the topic No answer from Customer Care in the forum General Discussion 3 years, 6 months ago

I have just received a message from the customer Service. There has been a problem with booking orders to certain locations so they had to resolve the issue. I am of course reassured, but it would have been nice if the customers had been informed about this… 🙂

Claudio Rieder replied to the topic No answer from Customer Care in the forum General Discussion 3 years, 6 months ago

That’s the problem, I didn’t get the Tracking Code….

Claudio Rieder started the topic No answer from Customer Care in the forum General Discussion 3 years, 6 months ago

Hi

I’m interested to know if others are also having a problem getting in touch with customer service. I asked a question about a lost delivery over a week ago and haven’t even received a reply yet (just the ticket number). Too bad… Calling is a bit difficult as I’m not sure if my English skills are sufficient for a phone call….
Today I also…[Read more]

Claudio Rieder replied to the topic A few Rules Questions in the forum Bolt Action 3 years, 6 months ago

Perfect, thanks for pointing me to the FAQ, it’s very clearly written there.

Claudio Rieder replied to the topic A few Rules Questions in the forum Bolt Action 3 years, 6 months ago

Thank you for the quick reply. Then we have played most of it right 🙂

3a) This is new to me, are you sure about this? I thought that if I shoot with a HE weapon at a unit in a building, I only have to hit the house, but not the unit and the modifier for cover does not apply. In the German rulebook on page 124 it is described like this, but it…[Read more]

Claudio Rieder started the topic A few Rules Questions in the forum Bolt Action 3 years, 6 months ago

Hello
We have been playing Bolt Action for a few weeks now and are very enthusiastic about the game. From time to time we are unsure whether we are playing certain situations correctly. During yesterday’s game, the following questions came up for us. I hope someone can tell us if we have applied the rules correctly.

A unit (6 infantry) is hidden…[Read more]

Claudio Rieder

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